If you are an IT or network administrator
and wish to learn more about how you can install our software
on your school or college network, please click on the link
below (requires
multi-user license).
If you still experience problems after going
through all of the technical support options above, please
contact your local supplier or e-mail us at support@new-wave-concepts.com.
Technical
support is
available for one year from the original date
of purchase. It is on-line only
and limited to installation and software
faults.
Unfortunately
we cannot
help
with the design, programming or troubleshooting
of users' circuits and projects.
In order to determine your
eligibility to receive technical support by e-mail, you will
need to provide your product serial number (this is the number
used during installation).
To help us investigate your issue, please also
choose System Info from the Help menu
to generate a report that describes your installation of the
software. In addition, if your issue relates to a specific
file, you should include that file as an attachment.
Additional
resources
Click
here for links to other educational
and electronic websites.
